FAQ

🌸 Sustainable & Authentic

The products are the Madly Kimono "remake" project. By upcycling these vintage textiles, I am preserving the artistry of the original Japanese weaver while creating a functional, one-of-a-kind item. My sewing process is organic and intuitive—ensuring that no two pieces are ever exactly alike.

❤️ Care & Maintenance

This piece is a delicate fragment of textile history. Because vintage Japanese silks and dyes were often natural and not treated with modern chemical fixatives, they require specific care:

  • Avoid Moisture: Protect the bag from rain and spills. Water can cause traditional dyes or metallic threads to spot or bleed.
  • Cleaning: Do not machine wash or dry clean. Spot clean only with a dry, soft cloth if necessary.
  • Storage: Store in a cool, dry place away from direct sunlight to preserve the vibrant colors and metallic sheen.

✨ By following these simple steps, you’ll ensure this beautiful piece of Japanese textile art stays as special as the day it was made.

🎁 Where do you ship?

Currently, I ship to the United States, Canada, and Japan only. Each order is hand-packed by me in my studio!

⏰ How long will it take to get my order?

Since I am a one-person studio, I typically ship orders within 3–5 business days. You will receive a tracking number via email the moment your treasure is on its way.

📦 Can I return a one-of-a-kind item?

Because these are unique vintage remakes, all sales are final. However, if there is an issue with your order or damage during shipping, please email me at madlykimono+shop [at] gmail [dot] com within 10 days of shipping date so I can take care of you.

📜 Where can I find your Terms of Service and Privacy Policy?

These documents are provided by my shop platform to ensure secure transactions and data protection. You can review them here: Terms of Service and Privacy Policy.


Questions?

Get In Touch

I’m happy to help! Whether you have a question about a specific textile or an existing order, please feel free to email me at: madlykimono+shop [at] gmail [dot] com. * To prevent spam, please replace the brackets in the email address above with symbols.